Chief Operating Officer

Position Overview:
The Chief Operating Officer (COO) will oversee ITScybersecurity’s day-to-day operations and drive strategic initiatives to support company growth and scalability. As a member of the executive leadership team, the COO will align operational strategies with business goals, ensuring efficient resource allocation, compliance, and innovation. The ideal candidate is a results-driven leader with extensive experience in operations, technology, and process optimization, particularly within the technology or cybersecurity industry.

Key Responsibilities:

1. Strategic Operations Management:
   • Design and implement business strategies, operational plans, and procedures that align with ITScybersecurity’s mission and vision.
   • Oversee and optimize the company’s internal processes to enhance productivity and scalability.
   • Collaborate with the CEO to develop and execute long-term strategic goals.
2. Team and Resource Management:
   • Ensure the effective allocation of resources, including personnel, infrastructure, and finances, to meet operational and client needs.
   • Work with department leaders to ensure cross-functional collaboration, particularly between technology, sales, and client services teams.
3. Client Engagement and Delivery:
   • Ensure seamless delivery of BusinessGPT implementations and other cybersecurity solutions to clients, meeting project timelines and quality standards.
   • Maintain a customer-centric focus, ensuring all operations and services align with client needs and expectations.
4. Compliance and Risk Management:
   • Oversee regulatory compliance, ensuring alignment with industry standards such as HIPAA, GDPR, and FISMA.
   • Develop and implement risk management strategies to safeguard operations and maintain security integrity.
5. Performance Monitoring:
   • Establish and monitor key performance indicators (KPIs) to measure operational efficiency, financial performance, and client satisfaction.
   • Use data-driven insights to identify opportunities for improvement and drive decision-making.
6. Business Development Support:
   • Support sales and business development efforts by ensuring operational readiness for new contracts and partnerships.
   • Represent ITScybersecurity at key industry events and forums as needed.

Skills and Qualifications:

1. Education and Certifications:
   • Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred).
   • Relevant certifications (e.g., PMP, ITIL) are highly desirable.
2. Experience:
   • 10+ years of experience in operational leadership roles, ideally within the technology, cybersecurity, or SaaS industry.
   • Proven ability to scale operations in a rapidly growing organization.
   • Familiarity with AI solutions, cybersecurity frameworks, and compliance standards.
3. Skills:
   • Exceptional strategic planning and problem-solving skills.
   • Strong financial acumen with experience managing budgets and resources.
   • Excellent communication and interpersonal skills, with the ability to lead cross-functional teams.
   • Knowledge of project management tools and methodologies.

Why Join ITScybersecurity?

• Be part of a company driving innovation in AI governance and cybersecurity solutions.
• Work in a dynamic, collaborative, and mission-driven environment.
• Opportunity to shape the operational foundation of a rapidly growing company.

Compensation and Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health insurance and paid time off.
• Professional development opportunities.

How to Apply:
Interested candidates should send their resume and a cover letter detailing their experience and vision for the role to Edwige.its@gmail.com

ITScybersecurity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.